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Divisional Enterprise Architect UKandE Hook Hampshire GB RG27 9UY Job at Serco


Base Location: Home-based with mobility as required to Hook, London, Solihull and contract locations

Competitive salary with leadership benefits and incentives

Closing date for applications: Friday 13th November 2020


Information Technology is a critical enabler for (almost) every service provided by Serco to our customers, and increasingly the transformation of business processes is heavily dependent on the effective and innovative use of IT. In many cases the proposed approach to IT delivery is becoming a key differentiator in bids, particularly where it underpins efficiency, competitive differentiation, new ways of working and cost saving goals.


The Divisional Enterprise Architect will be accountable for supporting the creation and delivery of the Divisional IT Strategy, through collaboration with the UK & Europe IT Directors. It is important that the IT Strategy is a reflection and response to the Divisional & Business Unit Business Strategies, and an Enterprise Architecture methodology helps to ensure that this is the case. You will be responsible for adopting/creating a pragmatic Enterprise Architecture methodology and governance.


You will ensure that a roadmap of planned change is produced as part of the IT Strategy and this will help is to plan, coordinate, prioritise and direct our investments and resources. It also provides a leader for demand planning, helping our Shared Service and other partners to understand future demand against which they will be requested to respond.


What you need to do the role


A senior IT professional, with proven experience of working at a senior level within a FTSE 100 (or equivalent) business.  Possessing commercial acuity, able to easily identify with the business issues and proactively add value to business discussions.  Business and service-driven rather than a pure technologist.

Able to bring significant added value in terms of thought leadership, breadth of knowledge and experience of IT within the services sector and deliver thought leadership and innovation for IT technologies.


Direct experience of working with Technology Shared Service using a mix of delivery channels including delivery partners and operating with offshore resources. Highly influential, with gravitas and credibility at a senior level.  Strong stakeholder management capabilities and able to build trusting relationships with business leaders and peers within the IT function.


Organizationally and commercially astute and an agent of cultural change, they will be able to operate effectively within a complex corporate environment undergoing significant change, demonstrating integrity and embodying the Serco Values. 


What we offer


  • Competitive salary

  • Bonus scheme up to 40%

  • Cash car allowance

  • 10% leadership pension

  • Partner Private Medical Insurance

  • X2 annual salary in life insurance

  • Bi-annual executive health screening

  • company passionate about diversity and inclusion

About Serco


At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.


By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 




Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 


We’re a Disability Confident employer and are committed to equal opportunities. If you have any additional queries, requirements or you need more time to apply, then please contact our recruitment team directly on 0345 010 4000. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.


Serco supports fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required).

More information on this Job

ID: 26853129 - Save Job
Category: Jobs : HR Jobs
Employer Info:



Serco is a FTSE top 250 company managing over 500 contracts worldwide. Employing over 50,000 people, we operate internationally across four geographies: UK & Europe, North America, Asia Pacific and the Middle East and across five sectors: Defence, Justice & Immigration, Transport, Health and Citizen Services.

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