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Maintenance Operative - Nottingham Birchwood GB Job at Serco



Full Time, Permanent, 37.5 Hours




We have recently been awarded a contract from the Home Office Visas and Immigration department for two regions of the new Asylum Accommodation and Support Services Contract (AASC), being the North West of England and the Midlands & East of England.

AASC is the successor framework for the current COMPASS (Commercial and Operational Managers Procuring of Asylum Support Services) contracts, which were awarded in 2012. 


Under AASC, Serco will be responsible for the provision of properties for initial and dispersed accommodation requirements, for transportation to and from properties, and for a range of other services to support the welfare of asylum seekers. 

In the two regions for which Serco has been selected, there are currently approximately 20,000 asylum seekers living in more than 5,000 properties. 


Serco will ensure all accommodation is safe and habitable and in accordance with the Decent Homes Standard. 

We will use our extensive experience of working with the communities, local authorities, suppliers and other specialist organisations to achieve strong partnerships and excellent service delivery.


What you need to do the job

Provide building maintenance services to a designated area including; fault fixes, cosmetic repairs garden maintenance, reporting repairs and maintenance action.

Provide specialist trade services in accordance with certified standards and experience and provide technical advice and support to the maintenance teams to ensure all standards are met under the contract.


Ensure that there is no hazard to users of the property and check all relevant property reports before undertaking works in the properties, e.g. asbestos, potentially dangerous persons, structural reports.

Comply with all relevant health and safety legislation and the relevant Serco safety standards when on duty.


Purchase materials from approved Serco suppliers, as per internal processes and agreements and ensure all documentation relating to materials is kept in order to reconcile transactions and tasks

Remove all waste from properties when in attendance and ensure that it is recycled, where possible, or disposed of as per local regulations.


Complete all allocated work as per the assigned task and by the KPI deadline.

Regularly report to the Field Operations Manager the progress of repairs and pre-planned maintenance, particularly where tasks may take longer than scheduled.


Why Serco

Meaningful and Vital work: Providing essential building maintenance services to those in need and really making a difference to their life

Great People: You’ll find yourself working with a variety of highly supportive and experienced people who will support and motivate you to develop and enjoy the work that you do.

A World of Opportunity: Working as part of one of Serco’s largest contracts you will have all of the resources and tools needed to carry out your work and to learn and develop new and existing skills.



What we Offer


  • £21,500 per annum

  • Company Van provided

  • All tools required for job provided

  • Up to 6% contributory pension scheme

  • Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.

  • A safe and supportive

  • A company passionate about diversity and inclusion



About Serco

At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services.  We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.


By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. 



Please click on the apply button to complete your application.


Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

This role is exempt from the Rehabilitation of Offenders Act 1974 and all offers of employment are subject to security clearance checks and approval by the Home Office, and satisfactory employment references.


We’re a Disability Confident employer and are committed to equal opportunities. If you have any additional queries, requirements or you need more time to apply, then please contact our recruitment team directly on 0345 010 4000. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.




More information on this Job

ID: 26853131 - Save Job
Category: Jobs : Transport Jobs
Employer Info:



Serco is a FTSE top 250 company managing over 500 contracts worldwide. Employing over 50,000 people, we operate internationally across four geographies: UK & Europe, North America, Asia Pacific and the Middle East and across five sectors: Defence, Justice & Immigration, Transport, Health and Citizen Services.

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