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Information Officer Newcastle GB Job at Newcastle University


We are a world class research-intensive university. We deliver teaching and learning of the highest quality. We play a leading role in economic, social and cultural development of the North East of England. Attracting and retaining high-calibre people is fundamental to our continued success.


Salary: £25,941 - £30,046 per annum


Closing Date: 3 January 2021

The Role


The National Institute for Health Research (NIHR) Newcastle Biomedical Research Centre (BRC) is seeking to appoint an Information Officer to play a key role in the collection and analysis of information and data to support the operational and performance management of the Centre.


You will be a member of the core BRC team, led by the BRC Chief Operating Officer, and will have responsibility for the collection of project performance data from a variety of sources. You must be a dynamic individual who has significant recent experience of information management systems and collection and analysis of complex data and information. You must have excellent communication skills and be able to demonstrate the ability to interact with a range of professional people in order to obtain data and information.


You will be based at the Campus for Ageing and Vitality and the role requires a significant level of liaison with senior investigators, study coordinators, study sponsors and research funders involved directly or indirectly with the BRC across different Trust and University sites. A proactive approach, strong communication and organisation skills and an excellent attention to detail are needed.  You will be educated to at least an HND level or equivalent and have significant experience in relational databases, particularly access.


This post is full time, fixed term with funding until 31st March 2022.


For any informal enquiries, please contact Martin Dixon, BRC Chief Operating Officer (


Key Accountabilities


  • Responsibility for the collation, maintenance and integrity of the BRC’s management information, working with the core BRC team to help plan the Centre’s data collection, analysis and reporting in line with NIHR requirements

  • Support the development and implementation, as directed by the manager, of the management information collection and reporting systems to appropriately support the operational and performance management of the BRC and to supplement the systems/resources offered by the NIHR

  • Support the BRC Performance Manager in the development of performance management metrics for the Centre

  • Coordinate and organise the standardisation of data and/or information collection across the BRC and contribute to the development and implementation of appropriate quality assurance mechanisms and standard operating procedures (SOPs), in relation to the NIHR information systems

  • Liaise with key BRC staff, both internal and external to collect information and performance data and ensure an evidence-based approach for audit purposes

  • Plan and organise activity in relation to the BRC Database, both in its day to day operations and future development.  Ensure accurate and timely collection and upload of data, and reporting to NIHR

  • Ensure operational management and maintenance of the BRC database meets both internal and external (e.g. legislative) requirements

  • Advise the BRC Chief Operating Officer (COO) and wider BRC team on analysis and interpretation of data to support the operational management of the BRC

  • Research, collate, organise and edit material for inclusion in reports and documents relating to BRC activities

  • Support the update and maintenance of the BRC website and communication channels with relevant news and events

  • Liaise frequently with Performance Manager regarding progress with data collation and adherence to set internal and external deadlines

  • Liaise regularly with the Joint Research Office to support their requirements for information gathering in relation to the BRC and coordinate reporting to meet both University and NHS Trust requirements

  • Represent the BRC at internal meetings, as requested by the manager, related to the NIHR information systems, making presentations as appropriate

  • Assist in the maintenance of systems for storing and disseminating information required by the BRC

  • To liaise regularly with those involved in the BRC to collect and store information and data necessary for NIHR audit procedures

  • To undertake any other duties assigned by the BRC COO where appropriate

  • You will work as a member of the BRC core team and will interact with staff at all levels including BRC Executive, Administrative staff, theme leads, chief investigators, NHS and University research staff, NIHR and patient and community representatives 


The Person

Knowledge, Skills and Experience


  • Experience of working with large and complex datasets, producing management information reports

  • Proven experience of using Microsoft Access, its structure, content and development, including the importance of the Data Protection Act 2018

  • Excellent data analysis skills, including the ability to recognise new requirements and perform appropriate analysis to meet business needs

  • Experience of planning and organising, being able to prioritise tasks effectively and manage own workload in relation to both internal and external deadlines

  • Excellent communication and interpersonal skills with the ability to build relationships across a range of professions and abilities

  • Proven ability to work as a member of a team and to develop close and effective working relationships with colleagues at all levels in an organisation and preferably across organisational, professional and geographical boundaries

  • Excellent attention to detail

  • Excellent overall IT skills

  • Knowledge of the NIHR and their current priorities, specifically working knowledge of Biomedical Research Centres and their performance metrics

  • Ability to understand and interpret NIHR assessment criteria for successful impact measures of Biomedical Research Centres

  • Experience of project reporting and presentation

  • Knowledge of administrative processes and procedures in academia and/or the NHS

  • Familiarity with medical, scientific and/or research methodology and terminology (Desirable)

  • Knowledge of NHS and University research organisations (Desirable)


Attributes and Behaviours


  • Gathering Information

  • Communicating

  • Delivering Services

  • Team Working




  • Educated at least to HND level and/or significant experience relevant to the post 


Newcastle University is committed to being a fully inclusive Global University which actively recruits, supports and retains staff from all sectors of society.  We value diversity as well as celebrate, support and thrive on the contributions of all our employees and the communities they represent.  We are proud to be an equal opportunities employer and encourage applications from everybody, regardless of race, sex, ethnicity, religion, nationality, sexual orientation, age, disability, gender identity, marital status/civil partnership, pregnancy and maternity, as well as being open to flexible working practices.


Requisition ID: 5405

More information on this Job

ID: 26866170 - Save Job
Category: Jobs : HR Jobs
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